An effective leader understands the importance of how their emotions and actions affect the people around them. The ability to relate to and work with other people, defines the success of a leader. A person’s Emotional Intelligence is a result of their self-awareness, self-management, relationship management, empathy, and effective communication. How well do your employees know, understand, and respond to emotions? How well can they  overcome stress? Are they aware of how their words and actions affect others?

Key outcomes:

• • Discover the 12 core attributes of being more emotionally intelligent.
  • Learn how to integrate emotional intelligence into your role.
  • Understand how you can use emotional intelligence to further understand your colleagues, clients & prospects.